Marking email as Junk in Thunderbird Client

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This guide will show you how to mark unwanted emails as "Junk" in the Thunderbird email program. Doing this helps our CyMyCloud Mail system automatically block similar messages for you in the future.

How to Mark an Email as Junk

Think of this process like teaching a helpful robot. When a piece of junk mail gets through, you need to show the robot, 

"This is junk, please don't show me messages like this again." 

Over time, the robot learns what you consider junk and automatically throws it away.

Here’s how to do it in just a few clicks.

1️⃣: Select the Junk Email

Click once on the unwanted email in your inbox to highlight it. Don't open it if you think it looks suspicious.

2️⃣: Mark it as Junk

With the email selected, you have two easy options:

• Press the 'J' key on your keyboard. This is the fastest way!
• Or, click the "Junk" button in the toolbar. It usually has a flame icon.

That's it! The email will automatically be moved out of your Inbox and into a folder named "Junk" or "Spam". 

By doing this, you've just told CyMyCloud Mail that the message is spam, and it will use that information to better protect you from future junk mail.

🤯 What if I Marked a Good Email as Junk by Mistake?

Everyone makes mistakes! If you accidentally mark an important email as Junk, it's easy to fix.

1. Click on your "Junk" folder in the folder list on the left side of Thunderbird.
2. Find the email you want to move back to your Inbox and click on it.
3. Press Shift+J on your keyboard, or click the "Not Junk" button in the toolbar.

This teaches the system, "Oops, I made a mistake, this one is actually a good email." The message will be moved right back to your Inbox.

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